Vacasa

Vacasa is a global vacation rental management business that was established in 2009 by Eric Breon and Cliff Johnson and is located in Portland, Oregon. The company began when the founders found it difficult to operate a vacation rental house on their own and discovered that homeowners required professional assistance with bookings, repairs, and guest work. The company has grown over the years to North America and other parts of the world, making it one of the biggest vacation rental management sites within the industry.

Full-service vacation rental property management is the company’s primary service. The company operates over 35,000 vacation rental homes in North America, Belize, and Costa Rica, and is operating in 34 states in the U.S. Vacasa also operates homes as an agent of the property owners and does all the operations, including marketing the listings, pricing of the night, guest communications, cleaning and maintenance, and processing the payments. The company uses pricing technology that compiles billions of data points, including demand trends, local events, and weather conditions, to set optimal nightly pricing for properties. Its properties are listed on the leading travel agencies, such as Airbnb, Vrbo, Booking.com, and the Vacasa booking service.

In the case of travelers, the software is used as a marketplace through which vacation homes in destinations of interest to guests can be searched and booked. Vacasa offers a wide selection of residential properties, including beach houses, mountain cabins, resort condos, city apartments, and large-family homes. Professional cleaning, 24/7 guest support, digital information on check-ins via its mobile application, and trip insurance are some of the services offered by the company. Visitors can browse rentals by features such as oceanfront, hot tubs, pet-friendliness, or large-group accommodations.

Vacasa has evolved into one of the largest firms in vacation rental management. The system matches property owners and travelers and takes care of the entire process of managing short-term rental properties.