Ferguson Enterprises is an American value-added distributor of plumbing, HVAC, waterworks, appliances, and building products, which was established in 1953 with its base station in Newport News, Virginia. It is a publicly traded corporation and the largest distributor in its business in North America.
The main business of the company is to provide products for plumbing, heating, and cooling systems, pipes, valves, and fittings (PVF), appliances, lighting, and water infrastructure solutions. It serves as an intermediary between approximately 37,000 suppliers and 1 million customers, such as contractors, building clients, industrial clients, and facility managers.
Ferguson serves more than 1,700 locations, 11+ distribution centers, and 6,000+ fleet vehicles, which it uses to serve 95 percent of its customers in North America within a 60-mile radius. Its model is a symbiosis of sales through branches, e-commerce, and digital tools that cater to the recurring maintenance, as well as new construction programs.
The business segments various end-market segments, including residential trade plumbing, HVAC, waterworks, industrial supply, and commercial/mechanical services, with an equal balance between approximately 66% repair/maintenance and 33% new construction. This diversification lowers the dependency on seasonal housing activity.
Ferguson makes money by distributing products and providing value-added services and construction and infrastructure supply chain solutions. Its size, supplier base, and logistics-based model help it to maintain its leadership in the distribution industry of building products in North America.
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