LifeFone is an American-based company that offers a personal emergency response system in which people can easily reach out for help during a medical or safety emergency. The company was established in 1976 and is based in White Plains, New York. The business has taken almost fifty years to specialize in offering safety solutions to enable seniors and individuals with medical conditions to be independent, and yet have easy access to help whenever required. Its services bring users into direct contact with trained emergency care specialists through its 24-hour operating monitoring centers.
The business offers medical alert systems, which are electronic gadgets in the form of wrist bands, pendants, and mobile devices that help to make emergency calls by pressing a button. When activated, the device connects the user to the LifeFone monitoring center, where trained operators speak with the subscriber and, based on the circumstances, call emergency services, caregivers, or family members. Its service is available 24/7, with 24/7 monitoring and emergency care.
LifeFone at-home systems are linked with either landline or cellular networks and include a base station and a wearable help button, which functions within the home. The company also offers mobile GPS medical alert devices to users who need protection while inside or outside the home. These mobile gadgets can locate the user using GPS and cellular technology, and if the user is unable to communicate with emergency responders, the gadgets can assist responders in locating the user. Several systems also have optional automatic fall detection that can make a call to emergency services when a fall is detected, even if the user fails to press the help button.
The company makes its services more effective through its devices by providing additional services like daily check-in calls, medication reminders, caregiver notification tools, and a caregiver portal or mobile application where family members can track activities and receive alerts. Other LifeFone features are optional, including wall-mounted help buttons, emergency access lock boxes, and GPS location tracking services.
LifeFone has its own monitoring center and backup call centers, ensuring emergency coverage at all times. The service is commonly prescribed by healthcare professionals, hospitals, and geriatric care agencies as part of a larger care plan aimed at assisting geriatric patients in living independently.